Customer Service Customer Service

Contact Information

Call: toll-free at 1-888-507-1230


Fax: 1-888-507-1227

Secure ordering

Protecting your online order information on is extremely important to us. During our online shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.

Making a credit card purchase is just as safe on our web site as it is by telephone. But if you prefer to order your prescription sunglasses or glasses from our website by phone, call toll-free at 1-888-507-1230. Our customer service associates are available, Monday - Friday, 9:00am -5:00 pm MST.

Privacy Policy

At, we are committed to providing you excellence in both our products and service. In order to accomplish this, we gather, use and share certain personal information. Our online privacy policy describes what information we gather, with whom we share it, and how you may direct us not to share certain information with certain parties. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.

Information collection

Whenever you shop with (online or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with To improve our web site, we may collect non-personal information about how visitors navigate through the site.

Use and disclosure of information uses the information collected to process your purchase transactions, to send you marketing and promotional materials by e-mail, and to help us improve our online product assortments and services for you.

Changes to this Policy may make changes to this Privacy Policy at any time. We will communicate any such changes by updating this page or notifying you by email if you have registered your email address with us, as required by law.

Links to other sites may contain links to web sites operated by other third parties. has no control over, or responsibility for, their content, information or activities, including security and use of personal information. We encourage you to read the privacy policies and terms of use of any third-party site before submitting any personal information.

Online account registration

Registering an account online with will make your online shopping faster and easier for future visits and purchases. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password. 


We may send promotional e-mails to you only if you have asked to receive them. maintains strict compliance with the CAN-SPAM Act that establishes specific requirements for email marketing communication. Each time you receive an e-mail from, you will be given the opportunity to "opt-out" or stop receiving them.