As you have probably figured out, we recently updated our site with a variety of features designed to better inform and guide your search for high quality prescription eyewear.
As part of those changes, we have to move all of our existing customers and past orders to the new site. That process should be completed within the next week, but if you are looking to check the status of your order or to check something else related to a previous order, you will need to contact us.
You can reach us at firstname.lastname@example.org or at 888-507-1230 Monday-Friday, 9:00 am - 5:00 pm. We are typically on chat during business hours as well.
We apologize for any short term inconvenience this may cause and we hope you like the new site.
The Salt City Optics team
P.S. If your order number is five digits and begins with a "2", you should be able to use the below fields to check your order status and the associated info.