How Does Getting "Re-Lensed" at Salt City Optics Work?
Select your lens options and enter your prescription in the cart page (or send it later). We then send you a box with a prepaid shipping label. Place your frames in the box and drop them in the mail. We will custom make new lenses, fit them back into your frames and send them back to you. Simple and easy! You save money and get new lenses in frames that you already know you will love.
How Long Does It Take To Get My Glasses Back?
In most cases, single vision lenses will be completed and shipped out within 7 business days of us receiving your frames. Progressive lenses are usually shipped out inside of 10 days.
Where Do I Enter My Prescription?
Your prescription is entered into the prescription form on the cart page, or you can email or fax it to us later.
Is There A Charge For Shipping?
Standard shipping is always free. We have an expedited option if you would like faster shipping.
Can I Use My FSA / HSA Card?
We accept FSA and HSA dollars for all purchases as long as your FSA or HSA card is affiliated with a major credit card (has the Visa/Mastercard logo on it).
If you would like to use your FSA or HSA card to pay for a portion of your purchase and apply the remaining balance to a different card, we can do that as well. Please call us at (888) 507-1230, 9 a.m.–5 p.m. MST, Monday-Friday. You can also email us at firstname.lastname@example.org.
What If I Need To Exchange Or Return My Order?
We're not happy unless you're happy. We will gladly exchange or return your prescription lenses within 30 days of you receiving them. Simply call us, chat online, or email us and one of our friendly representatives will happily email you a pre-paid return label.